Licensing
The distribution of the Aiken Workbench product is restricted to established companies and non-profit organizations having IT Asset Disposition as one of their main activities. Aiken will not provide the software to any other type of company or organization.
All the qualified companies are invited to apply for a FREE trial license of Aiken Workbench V2 - Level 1, which will allow them to use all the features of the Aiken Workbench, including certified data erasure, on an unlimited number of assets, for a limited period only.
Contact our team to apply for your FREE trial.
Global Sales: +34 674 116 287
Aiken Workbench V2 is licensed under a subscription-based model. There are five subscription levels available:
| FEATURES | L1 - TRIAL | L2 - BASIC | L3 - ADVANCED | L4 - PREMIUM | L5 - CORPORATE |
|---|---|---|---|---|---|
| Auditing of all asset types | UNLIMITED | UNLIMITED | UNLIMITED | UNLIMITED | UNLIMITED |
| Testing of PC and Mac and mobile devices | UNLIMITED | UNLIMITED | UNLIMITED | UNLIMITED | UNLIMITED |
| Secure erasing of disk drives and mobile devices, creating erasure certificates. | UNLIMITED | UNLIMITED | UNLIMITED | UNLIMITED | UNLIMITED |
| OS imaging (Windows, Mac, Linux) | UNLIMITED | UNLIMITED | UNLIMITED | UNLIMITED | UNLIMITED |
| Number of PC Auditor simultaneously connected to one Main Server | 15 | 30 | 40 per server | 50 per server | UNLIMITED |
| Number of Mobile Auditor simultaneously connected to one Main Server | 1 | 2 | 3 | 4 | UNLIMITED |
| Number of HW Auditor simultaneously connected to one Main Server | 1 | 2 | 3 | 4 | UNLIMITED |
| SERVERS | L1 - TRIAL | L2 - BASIC | L3 - ADVANCED | L4 - PREMIUM | L5 - CORPORATE |
| Number of allowed Main Servers per subscription | 1 | 1 | 2 | 3 | 4 |
| Number of additional Image Servers per Main Server | 1 | 2 | 4 | 6 | |
| Server installation as a virtual machine | Y | ||||
| SUPPORT | L1 - TRIAL | L2 - BASIC | L3 - ADVANCED | L4 - PREMIUM | L5 - CORPORATE |
| Aiken direct support (1) | Full (demo environment) | Full | Full | Full | Full |
| Maximum response time, within the next...(2) | ASAP | 8 hours (10x5) | 4 hours (10x5) | 2 hours (10x5) | 2 hours (10x7) |
| Phone support | Y | ||||
| Report and export formats created/maintained by Aiken (3) | 50-200 € / format | 50-200 € / format | 50-200 € / format | Y | |
| Send & return device (4) | 5 days | 3 days | 2 days | 1 day | |
| Assisted ERP integration(5) | Y | Y | Y | ||
| FIXES AND UPGRADE | L1 - TRIAL | L2 - BASIC | L3 - ADVANCED | L4 - PREMIUM | L5 - CORPORATE |
| Receive version upgrades | Y | Y | Y | Y | |
| Priority on new requirements | Y | ||||
| Custom version (6) | 100 € / month | ||||
| PRICE | L1 - TRIAL | L2 - BASIC | L3 - ADVANCED | L4 - PREMIUM | L5 - CORPORATE |
| Monthly subscription | 0 € | 190 € | 290 € | 390 € | 590 € |
| Monthly subscription UK | 0 ₤ | 175 ₤ | 265 ₤ | 355 ₤ | 535 ₤ |
Notes
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1 Full Aiken support will be provided during the trial period to operate the product on the demo environment suggested in the Quick Evaluation Guide. A subscription to L2 or higher is required to receive support on a custom environment.
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2 Support hours are 9am to 7pm Central European Time (CET/CEST). Support on Saturdays and Sundays for L5 subscribers is provided for emergencies only.
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3 Aiken Workbench provides advanced tools to create reports and export formats. They are easy to use but require some learning. If you would rather avoid the hassle, we will create and maintain them for you. The price depends on their complexity.
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4 New products with new components and new technologies appear continuously. From time to time you may find a product that is not properly started or recognized by Aiken Workbench. We can analyse most computers and devices remotely but, if that is not enough, you can send the device to us, we will expand or fix our code, and return the device to you in the specified timeframe.
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5 Aiken provides assistance for the integration with any ERP product and can develop customized plugins for automatic data transfers. The development work is not included in the subscription price.
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6 Aiken products are being continuously improved thanks to our customers’ suggestions. If a specifi c suggestion can be useful for all our customers, we will develop it for free and include it in the general version of the product. If a customer requires a special adaptation, we will charge the customer for the development work and also a monthly fee to maintain the custom version.
SALES & CUSTOMER SERVICE MANAGER
TECHNICAL SUPPORT MANAGER
